Conversational Marketing & HR Chatbots Blog

12 Customer Engagement Metrics for SaaS

Blog by Oluwasegun Oke How successful the tracking of customer interactions across each customer engagement journey is can either mar or...

18 April, 2023

What is a Customer Satisfaction score or CSAT score?

Blog by Oluwasegun Oke Customer satisfaction is known to convey the distinct sentiments surrounding major reasons why successful business organizations get...

01 March, 2023

How community spirits can combat workplace stress?

Blog by Oluwasegun Oke The surface may be calm as the coasts are clear but what keeps most workers under severe...

03 January, 2023

Why workplace culture can define your organization’s success

Blog by Oluwasegun Oke You may wonder why you excessively buy groceries from a mega store against a kiosk nearby or...

25 November, 2022

Key Employee Engagement Strategies and Best Practices that Guarantee Success

Blog by Oluwasegun Oke Very few organisations get it right when they develop or update their engagement strategies. And if we...

11 November, 2022

Top 10 Tips to Sustain Employee Engagement and Morale in Hybrid Teams

Blog by Oluwasegun Oke There is no doubt to the degree of low morale impacting on the effectiveness and efficiency of...

27 October, 2022

Ten Ideas to Create a Better Workplace

Blog by Oluwasegun Oke Since lucrative salaries offered alongside extra monetary incentives alone may not improve the motivation, dedication, and performance...

20 October, 2022

Writing Better Employee Engagement Surveys

Blog by Oluwasegun Oke Employee Engagement Employee engagement points out, measures, and assesses the overall positive indicators driving your employees towards putting...

14 October, 2022