10 Reasons why Remote Assistance has become a Necessity for every Business
Many corporations, government agencies, private companies, and home workplaces don't have the entirety of the critical IT services or even...
15 December, 2020
Customer Feedback
5 Ways in which Technology plays a major role in Customer Retention
As the abilities of virtual technology evolve, customers have grown to expect new standards of excellence, overall performance, and just...
09 November, 2020
5 ways to deliver the best Customer Experience
Today, customers can communicate with organizations in more manners than possible, across various platforms digitally, and have a global outreach....
20 October, 2020
Evolution in Customer Retention Strategies
The biggest objective of Customer Retention is not only to hold customers engaged and interested by the products and services...
31 August, 2020
The Changing Landscape of Customer Experience during COVID-19
Customer experience plays a major role in driving the growth and sales of any business. When an organisation provides high-quality...
31 August, 2020
Evolution of Customer Experience over Decades
Customer experience has always been the priority of any corporate company to build its brand image and identity. Over the...
31 August, 2020
How to Collect Customer/Employee Feedback with Chatbot Surveys?
Nowadays, Honest Employee feedback is very necessary for any good company. However, it may be difficult to do at the...
04 September, 2019
Why Chatbot Surveys are the future of Market Research?
A Chatbot is computer software that controls the conversation between the acoustic and textual part that has been carrying forward...
15 July, 2019
5 Reasons Why Response Rates of Customer Feedback Surveys Low?
The customer satisfaction survey is important for every business and of course retaining an existing customer is more important than...
01 July, 2019
Why Customer Satisfaction Surveys Are Important?
Customer satisfaction is necessary for every business. Quality and service are the main parts of a customer’s satisfaction. Every business...
24 June, 2019
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